| Problem Reports |
|---|
| PR Number | Times | Time Lost | Description | Response |
|---|
| 4210 | 02:41-02:41, 05:29-05:29 | 00:00 | Shutter timed out. NO time lost.
{
"__exception_type": 0,
"__exception_string": "Shutter move timed out",
"__exception_file": "unknown",
"__exception_line": 0,
"__exception_func": "unknown",
"__effective_id": 3,
"__original_id": 3,
"__origin": "tcsGuiLegacyAsyncCommandSender.jove.30545.0154c082a->tcp://192.168.66.31:30800",
"__handler": "dome_OpenShutter",
"__async": "true",
"__done": "true",
"__ack": "false",
"__error": "true",
"__data_time": "1447814313.240343800",
"__wire_time": "1447814313.240345182",
"__data": "false",
"__pid": 28589
} | |
| 4239 | 02:53-03:00 | 00:07 | DMI not returning value to MARS but do see a return on dmi computer.(Err 32) | restarted the DMI software on the DMI computer which solve the problem. |
| 4240 | 05:18-05:23 | 00:05 | HEFI timed out with the mirror in an incorrect state. Was unable to measure the stack.
| |
| 4241 | 05:27-05:29, 06:41-06:41 | 00:02 | RA sent target and it never showed up in tcs gui. | |
| 4243 | 05:32-05:34 | 00:02 | pasServer went defunct while starting images on TT camera.
ACQ_SetExposureTime caught an exception: 'Timeout waiting for message ID 10 ACK. Receiver for tcsGuiPasAsyncCommandSender is likely offline.' | |
| 4242 | 05:37-05:37 | 00:00 | Apc Command Error.
apc_GetConfiguration caught an exception: 'Timeout waiting for message ID 1 ACK. Receiver for apcTabCommandSender is likely offline.' Happened at ever tcs gui start. | Tried to stop and restart the apc servers via the TO launcher. This did not solve the problem. |
| 4244 | 05:53-05:53 | 00:00 | "no button detected" error while trying to move tip and tilt in the postive phi direction. | |
| 4245 | 06:40-06:40 | 00:00 | Y offset button not working. Command did not show up in status box. | |
| 4246 | 09:43-09:43 | 00:00 | PVImageSender is likely offline error while trying to start images on PV camera.
PV_StartSendingImages caught an exception: 'Timeout waiting for message ID 1 ACK. Receiver for PVImageSender is likely offline.' | Shut down all servers and started all and the gui back up. This did not work the problem still persists. |